How do I join my telehealth appointment?

There’s nothing you need to do to “join” - the doctor will call you directly on the mobile number you provided at the scheduled time of your consultation.

Here’s what to expect:

  • You’ll receive an SMS reminder before your appointment
  • At your scheduled time, the doctor will call you from a private number
  • Make sure your phone is switched on, has good reception, and you’re in a quiet, private space
  • There’s no need for video, logins, or apps — just answer the phone when it rings

If you miss the call, the doctor will usually try once more. If you're unable to connect, please reach out to our support team at avahnhealth@gmail.com for rescheduling options.

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